FAQ

Got a question? Here are some of the most common questions we get:

Sometimes things don't work out, and that's alright! For returns, you must include your original receipt in the return package . All return packages must be received within 14 days of the date of purchase, and refunds will be issued in the form of store credit or exchange. NO CASH BACK

Sale items
Jewelry
Sunglasses
Hair accessories
Hats
Gift certificates
Drinkware
Candy club
Kitsch
Slippers
Socks
Teething Items
Pacifiers

Oh, no! We are always careful to inspect everything before it's If you receive an item that is damaged, please notify us within 48 hours of receiving the item. We're happy to replace your item if we can, or give you store credit to swap it for something else if you like.

Absolutely! Shipping is $9. All orders $150+, ship free!

These items are excluded from free shipping- SnuggleMe, diaper bags and Simply Southern tote bags.